1. Introduction
Stryke Markets Ltd. (“Stryke Markets,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by our clients and website users.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in connection with our brokerage services, platform access, and related operations.
This Policy applies to all clients, prospective clients, and visitors who interact with Stryke Markets through our website, onboarding processes, trading platforms, communications, or related services.
By accessing our services or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to:
- Clients and prospective clients of Stryke Markets
- Users accessing our trading platforms or related systems
- Individuals communicating with us via email, forms, or other channels
- Visitors to our website or legal documentation pages
This Policy operates independently of, and in conjunction with, our Terms & Conditions, Risk Disclosures, Security of Funds Disclosure, and other legal documents.
3. Information We Collect
We collect only the information necessary to operate our services in a secure, compliant, and professional manner.
3.1 Personal Information
This may include, but is not limited to:
- Full name
- Date of birth
- Contact information (email address, phone number, mailing address)
- Government-issued identification (for identity verification)
- Proof of address
- Account identifiers and onboarding details
3.2 Financial and Trading Information
- Trading account details
- Transaction history
- Funding and withdrawal records
- Performance and activity data generated through platform usage
3.3 Technical and Usage Information
- IP address
- Device and browser information
- Login timestamps
- Platform usage metrics
- Cookies and basic analytics data
4. How We Use Personal Information
We use personal information solely for legitimate business and compliance purposes, including:
- Verifying identity and onboarding clients
- Providing access to brokerage and trading services
- Processing transactions, deposits, and withdrawals
- Maintaining account security and fraud prevention
- Complying with legal, regulatory, and contractual obligations
- Improving platform functionality and operational efficiency
- Communicating service-related updates or notices
We do not sell, rent, or commercially exploit personal data.
5. SMS Communications
Stryke Markets may offer users the option to receive transactional SMS notifications related to their account, including trade confirmations, deposits, withdrawals, margin alerts, and system updates.
SMS consent is optional and is not required to create an account or use our services. SMS consent is optional and is not required to create an account or use our services.
If you choose to opt in, you agree to receive SMS messages from Stryke Markets. Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact support at support@strykemarkets.com.
We do not send marketing or promotional SMS messages. SMS communications are strictly limited to transactional and account-related notifications.
6. Legal Basis for Processing
Personal data is processed based on one or more of the following lawful bases:
- Performance of a contract (providing brokerage services)
- Compliance with legal or regulatory obligations
- Legitimate business interests (security, fraud prevention, platform integrity)
- Consent, where required by applicable law
7. Data Sharing and Disclosure
Stryke Markets may share personal information only as necessary and only with trusted parties, including:
7.1 Service Providers and Partners
- Brokerage infrastructure providers
- Liquidity providers and execution venues (A-Book only)
- Identity verification and compliance vendors
- Payment processors and financial institutions
- Technology and platform service providers
All such parties are contractually required to safeguard data and use it only for authorized purposes.
7.2 Legal and Regulatory Disclosure
We may disclose personal information where required to:
- Comply with applicable laws or regulations
- Respond to lawful requests by authorities
- Protect the rights, property, or safety of Stryke Markets, its clients, or others
8. International Data Transfers
Stryke Markets operates internationally. Personal information may be processed or stored in jurisdictions outside the client’s country of residence.
We take appropriate measures to ensure that international data transfers comply with applicable data protection laws and that personal data remains protected at all times.
9. Data Security
We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
These measures include:
- Secure systems and access controls
- Encryption where appropriate
- Limited internal access on a need-to-know basis
- Ongoing monitoring and risk management practices
While no system can guarantee absolute security, we maintain industry-standard protections aligned with professional financial services operations.
10. Data Retention
Personal information is retained only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal, regulatory, and audit requirements
- Resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymized in accordance with our internal policies.
11. Client Rights
Depending on applicable law, clients may have the right to:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data (subject to legal obligations)
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
Requests may be subject to verification and legal limitations.
12. Cookies and Tracking Technologies
Our website and platforms may use cookies or similar technologies to support functionality, security, and basic analytics.
Cookies do not grant us access to personal devices and may be managed through browser settings.
13. Third-Party Links
Our website or communications may include links to third-party websites or services. Stryke Markets is not responsible for the privacy practices or content of third parties. We encourage users to review third-party privacy policies independently.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in operations, legal requirements, or best practices.
Updated versions will be made available through our legal documentation channels. Continued use of our services constitutes acceptance of the updated Policy.
15. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or personal data handling, please contact: Stryke Markets Ltd.
Email: support@strykemarkets.com